Info point provides a full range of services

The next innovation is the info point, which provides customers with a full range of services, and at the same time also accepts orders from the Hervis online store, which saves customers the cost of postage. The innovative services also include a free 3D foot analysis, adjustment of ski boots, configurator of running shoes and personalized bike adjustment...

On nearly 1,500 m2 of shopping space, Hervis Citypark Ljubljana offers a wide range of sports equipment, accessories, sports, and trendy clothes, as well as footwear and accessories for all types of sports. Customers can choose from all the latest trends and products for sports and leisure, from world-renowned brands, leading clothing, footwear, and equipment for running, hiking, cycling...

In focus: running, hiking and cycling

The range of products in the renovated store in the Citypark Ljubljana shopping center is particularly rich at this time of year in the field of cycling, running, hiking and outdoor sports activities. From a wide selection of running shoes, sports watches, suitable running textiles to suit all tastes and shapes, to competent advice when trying on and buying running shoes. For all this and more, Hervis Citypark Ljubljana is the right and first address.

Since Hervis wants to approach the customer in a more qualitative way, in the next few months they will also expand the branch as much as possible and build the largest bicycle shop in Slovenia on the ground floor, with an area of more than 1500 m2, and this in a new concept, with new brands and products, new equipment, etc. Buyers will also be offered a selection of custom-made bicycles - according to their individual needs and physical predispositions, i.e., according to the height of the individual, the length of his limbs, and it will also be possible to rent bicycles.

Competent knowledge in the field of cycling: from offer to bike service

A special feature of the renovated store is the completely new bicycle service. In addition to safety inspections, they also offer bike assembly upon purchase, where they naturally consider your wishes regarding individual settings and any other special features.

Pursuing a new trend in cycling – electric mobility, Hervis Citypark Ljubljana will also offer a quality bicycle service for e-bikes, from the very inspection of the bike to setting up the software of these bikes. All this for maximum safety and driving pleasure.

Info point – the heart of the store

The center of the store is an info point that offers customers a bunch of innovative services. One of the main innovations is the 3D feet analysis, which is made possible by the Safesize device, which, with the help of a three-dimensional analysis of the feet and the applied pressure on the base, analyzes the running technique of the customer in just a few seconds and offers an ideally fitting running shoe! Then, in winter, there is also the service of individual adjustment of ski boots, or the so-called boot fitting and foot balance service, with which the customer can make an individually adapted insole for a sports shoe on the spot. That way, sports shoes will never weigh you down again. The info point is also the meeting point of the online and stationary stores. It means that customers here will be able to pick up the items they ordered from the Hervis online store without shipping costs. In addition to saving money, they will also be able to try on the ordered products immediately and, if necessary, exchange them for free.

"We are changing the concept of stores, as the customer has become a conscious athlete who wants a more advanced product. This truly comprehensive renovation of the store in the Citypark Ljubljana shopping center follows our new concept of store design, where the sports worlds of running, cycling, hiking, and skiing and downhill skiing in the winter are at the center, and especially the Info point, where we offer customers many innovative and personalized services and professional counseling. The info point therefore represents everything that concerns the customer and a complete shopping experience - completely in the spirit of the "customer first" philosophy that we strive to pursue. The store is now more transparent, and customers will find their way around it even more easily. We did not undertake the renovation only in terms of construction, we also renovated and upgraded our offer, so that from now on we will be even more competent, both in terms of the offer and the expertise of our jobslazy. Hervis is certainly the first address in Ljubljana for running, hiking, cycling, fitness, etc., and soon it will be the first for some other popular sports. We will continue with this type of store renovations in the future, as we plan to renovate stores across the country and thus provide our customers with a unique shopping experience. For all cycling enthusiasts, we are preparing a very special surprise at the beginning of the summer, which will undoubtedly place Hervis Citypark Ljubljana at the very top of cycling shops. In a few months, we are opening the largest bicycle shop in our country. With this, we want to respond to the growing needs of customers for better quality products and competent services. Recently, the electric bicycle and electric mobility have been on the rise, both from the customer demand side and from the industry side in product development. That's why we estimate that this will be our topic for several years, maybe several decades, which we want to address with an additional offer and service of e-bikes," says Aleš Černe, director of Hervis Slovenia and Hervis Croatia.

The store in the Citypark Ljubljana shopping center is managed by Žiga Ham Kacin:

"Together with my team, I am already very much looking forward to the reopening of our store. We are proud that from now on we will be able to advise our clients with competent expertise in such modern premises and such a pleasant environment. All the top services we offer will only contribute to making the shopping experience unforgettable for everyone. Therefore, you are cordially invited to visit us and see for yourself about this and the truly excellent opening offer!"

About Hervis
Hervis is an international company with a fifty-year tradition. The headquarters of the company is in Salzburg, Austria. In Slovenia, the company Hervis d.o.o. opened its first store in 1997, and to date, with 21 sales points, it has become one of the largest and leading sports stores.
In line with the Get movin' slogan, HERVIS symbolizes the joy of movement and a positive outlook on life. Hervis offers its customers all the biggest world-renowned brands from the world of sports. And at a good price. It is characterized by a highly competent sales program, a good range of additional services, competent professional advice and a price that is always competitive.
Despite the constant growth in the last few years, we are still far from reaching the set goals. We want to become the best in class. That is why we are opening new branches and constantly improving the offer and upgrading the expertise of our sales consultants. For additional information, visit: www.hervis.si